We want you to be 100% satisfied with every purchase you make on JeepBeef.com. Unfortunately, things aren’t always as expected. If things don’t go as expected and you’re not satisfied with a product, contact our support team and we’ll work with you to make it right!
JeepBeef.com merchandise may be returned or exchanged with the original receipt within 60 days of receiving your purchase. Apparel items must be in their original state: unwashed, unworn, unaltered, and must have all tickets attached.
All returned merchandise will be refunded in the original form of payment. Returned merchandise that was originally paid for by Gift Certificates will receive an exchange or refund in the form of a JeepBeef.com credit onto a JeepBeef.com Gift Card. Cash/funds will not be issued.
When Shipping Your Return:
Please send as much information with your return as possible including the name, email, phone number and mailing address used when placing the order. Please pack and seal your return securely using an insured courier service. Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.
Send your package to:
JeepBeef Off-Roading Co. – Returns
2045 Niagara Falls Boulevard – Unit 6
Canadian Returns, please send to:
JeepBeef Off-Roading Co. Canada – Returns
1111 Davis Dr. Suite 23-227
If you receive an item that is damaged, not the size or color you ordered, or not reasonably consistent with the item listing, you are eligible for a refund or return. We may request a pic or two in order to verify your issue. Please note, you will be required to return the item. Please use the live chat feature, or contact support to get the process started.
JeepBeef reserves the right to:
This Policy may be updated from time to time.
To protect our customers from fraudulent activity, JeepBeef reserves the right to request valid photo ID for the purposes of validating customer information when processing a return or exchange. For more information, please contact JeepBeef Customer Service at 1-888-570-1941 or email [email protected].
FINAL SALE MERCHANDISE
No refunds, credits or exchanges on the following:
- Any items ending in $0.77 or $0.97
- Any sale item included in an additional percentage off promotion
- Personalized or custom orders
- Gift cards, limited edition items
CREDIT CARD, PAYPAL & INTERAC ONLINE REFUNDS
For refunds or price adjustments, we only credit the original account used to make the original purchase. Please allow up to two billing cycles for your credit to appear on your statement.
PayPal balance or bank account was used, the amount will immediately be refunded back to your PayPal account.
Credit card was used, the refund will immediately be sent to the credit card company for processing. Generally, this can take 1-7 days depending on the credit card company. Please allow up to two billing cycles for your credit to appear on your statement.
JeepBeef Off-Roading Co. offers a one time only price adjustment on items purchased at REGULAR price within 7 days of invoice with your original invoice. Please include a note indicating the item and its new price.
From time to time we may run promotions where a price adjustment will not be available. If a price adjustment is not available on any given promotion we will state that fact on the JeepBeef.com website.
Send your original invoice postmarked no later than 14 days of invoice to:
JeepBeef Canada – Price Adjustments
1111 Davis Dr. Suite 23-227
Please note we cannot accept photocopied invoices or packing slips and we will only credit the credit card used for the original purchase.