{"id":4422,"date":"2019-12-23T18:59:45","date_gmt":"2019-12-23T18:59:45","guid":{"rendered":"https:\/\/www.jeepbeef.com\/shop\/?page_id=4422"},"modified":"2022-04-17T11:03:06","modified_gmt":"2022-04-17T15:03:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.jeepbeef.com\/shop\/faq\/","title":{"rendered":"What The FAQ"},"content":{"rendered":"\n

Here are a few of the questions we get asked often. If you don’t see the answer to what’s on your mind, reach out anytime via phone, chat, or email.<\/p>\n\n\n\n

<\/div>\n\n\n\n

GENERAL QUESTIONS<\/h4>\n\n\n\n
\n
\n <\/i>How do I contact customer service?<\/div>\n
\n

You can reach a helpful team member by calling toll-free at 1-888-570-1941 anytime. We’re available Monday-Friday (Weekend’s are for wheeling ;p). You can also chat or email support@jeepbeef.com. We’ll be sure to get right back to you with a response.<\/p>\n <\/div>\n

\n <\/i>What are your hours?<\/div>\n
\n

Our hours of operation are as follows.
\nMonday to Thursday<\/strong>
\n9 am – 5:30 pm (ET)
\nFrontend Fridays<\/strong>
\n9 am – 3:30 pm (ET)
\nThe Jeepend<\/strong>
\nCLOSED – Doing Jeep Stuff
\n<\/p>\n <\/div>\n

\n <\/i>Where is JeepBeef located?<\/div>\n
\n

Our team is located around the globe. If you’d like to send a resume, or return merchandise, you can find us:<\/p>\n

#Merica<\/strong>
\nJeepBeef Off-Roading Co. \u2013 Returns
\n2045 Niagara Falls Boulevard – Unit 6
\nNiagara Falls
\nNew York
\n14304\n
\nIn Canada<\/strong>
\nJeepBeef Off-Roading Co. Canada
\n1111 Davis Dr. Suite 23-227
\nNorth Toronto, ON
\nL3Y9E5
\n<\/p>\n <\/div>\n

\n <\/i>Where is JeepBeef clothing made?<\/div>\n
\n

JeepBeef apparel is 100% designed and created in the USA & Canada. The end-user products are made in various places worldwide. Where possible we try to source products from North America. <\/p>\n <\/div>\n

\n <\/i>I’m looking to sell my products on JeepBeef.com, how do I go about this?<\/div>\n
\n

If you have a Jeep related, or outdoor lifestyle product, email info@jeepbeef.com with “New Product” in the subject learn more about our partner program.<\/p>\n <\/div>\n<\/div>\n\n\n\n

<\/div>\n\n\n\n

JEEPBEEF Orders<\/h4>\n\n\n\n
\n
\n <\/i>How long does it take for support to get back to me?<\/div>\n
\n

We do our best to get back to you within just a few mins. Outside of regular business hours or on holidays, we typically answer support questions within 24 business hours.<\/p>\n <\/div>\n

\n <\/i> I placed an order online, when will I receive it?<\/div>\n
\n

Shipping times to Canada and the U.S vary based on location, stock levels, etc. Typically, orders are shipped within 3 business days of being received and can take anywhere from seven days to two weeks to be delivered. Learn more about shipping.<\/a>
\n
\nOnce shipped, you will receive tracking information via email and\/or SMS message.<\/p>\n <\/div>\n

\n <\/i> I recently purchased something from JeepBeef.com. How do I track my order?<\/div>\n
\n

Once shipped, you will receive tracking information via email and\/or SMS message. If you need help finding your tracking email, or would like to check the status of an order, please contact our support team<\/a>.<\/p>\n <\/div>\n

\n <\/i>I just placed my order but need to make a change. How can I do this?<\/div>\n
\n

Please call us as soon as possible at 1-888-707-4755.<\/strong> Once your order has shipped, it’s not possible to make a change to your order.<\/p>\n <\/div>\n

\n <\/i>Can I cancel my order?<\/div>\n
\n

Yes, but you will need to cancel before your order has shipped. Once your order has been shipped, it’s not possible to cancel<\/strong>. If you would like to cancel your order, please call us toll-free at 1-888-570-1941 <\/p>\n <\/div>\n <\/div>\n\n\n\n

<\/div>\n\n\n\n

JEEPBEEF Policies<\/h4>\n\n\n\n
\n
\n <\/i>Where can I find JeepBeefs return policy?<\/div>\n
\n

Our Exchange and Return Policy can be found via this link.<\/a><\/p>\n <\/div>\n

\n <\/i>What is JeepBeef price adjustment policy?<\/div>\n
\n

JeepBeef will offer a one-time-only price adjustment on items purchased at regular price within seven days of purchase. Unless otherwise stated, products on sale or marked as “clearance” are not eligible for a price adjustment.<\/p>\n <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Here are a few of the questions we get asked often. If you don’t see the answer to what’s on your mind, reach out anytime via phone, chat, or email. GENERAL QUESTIONS How do I contact customer service? You can reach a helpful team member by calling toll-free at 1-888-570-1941 anytime. We’re available Monday-Friday (Weekend’s […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-content.php","meta":{"footnotes":""},"class_list":["post-4422","page","type-page","status-publish","hentry"],"yoast_head":"\nWhat The FAQ - JeepBeef Off Road Supply Co.<\/title>\n<meta name=\"description\" content=\"Here are a few of the questions we get asked often. 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